Privacy Policy

Koozix India Private Limited published this privacy statement, a business registered by the Companies Act of 2013, with its registered office located at 35 A & 35 B, Ground Floor,Tower B-1, Spaze I-Tech Park,Sohna Road, Sector – 49.Gurgaon – 122001. (CIN) U72900HR2017PTC068958 (from now on referred to as “Company”) and “Koozix,” which term, unless contrary to context or meaning thereof, shall mean and include its directors, employees, and associates to provide the privacy policy that will be applicable in the context of the Koozix Technologies (from now on referred to as its “Application”) and regulate individuals who download, sign up/register on the Application, and purchase the financial products as presented by Partner through the Application (from now on referred to as “End Users”).Cartvit is a product of Koozix India Private Limited.

The Information Technology Act of 2000 (from now on referred to as the “Act”), the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules of 2011 (from now on referred to as the “IT rules”), the Information Technology (Intermediary Guidelines) Rules of 2011 (from now on referred to as the “Intermediary Rules”), and any other applicable laws are all complied with in the publication of this privacy policy.

. It is explicitly stated that the term “Information” shall mean and include the information described in clause 2 of this Privacy Policy. Through this Privacy Policy, Company provides information about the details it collects from Partners (including but not limited to personal and sensitive information as described in the IT rules), the reason for such collection, the disclosure of data, and the method of removing or updating Partner Information in below ways:

  • The Company’s business is to market products and services through digital means on its application to Partners so they can market such products to End-Customers. Please refer to the application for further details about the products.
  • The following information is obtained from the Partner by the Company for the following purposes:
    1. Name
    2. Location access is required for the Partner to use the Application
    3. Screen lock and biometric access (fingerprint or face scan) to grant Partner access to the application.
    4. WhatsApp authorisation to send notifications, share leads and product-related information, messages, invite links, etc. o Mobile number registered with the UPI payment system for sending payments
    5. Contacts: This feature enables the adviser to add new End-Customers to the Application.
    6. Aadhar number — required for KYC compliance
    7. PAN numbers are required for KYC compliance.
    8. Aadhar-compliant address for KYC compliance
    9. Bank information needed to send the payment
    10. The Paytm mobile number used to send the payment
    11. An email address for communication.
    12. Camera: This feature enables the Partner to take photos for the application.
  • Photo Gallery—To allow the Partner to add a profile picture
  • Educational Certificates – To confirm the Partner’s academic credentials and appoint them as an insurance agent
  • Point of Sales License (IRDAI): Confirm the POS license holder. Other information related to those above.
  • For the following reasons, the company obtains data from the end user.:
    1. Before applying for products on the application, end users must first register their details, including their mobile number.
    2. PAN numbers are required for KYC compliance and to register end-customer information on the application before they can apply for the products there.
    3. Name as it appears on an Aadhaar card is required for KYC compliance and to register end-user information on the application before they may apply for products there.
    4. An email address is required for communication to register end-user information on the application before they may apply for the products there.
    5. Pin-code – End-customer information must be registered on the application before they may apply for the products there.
  • Reasons for gathering information
    While the specific purposes are covered above, the generic statement of purpose is as mentioned below:
    1. To allow the Partner to withdraw the money from the bank o To will enable the Partner and End User to use the Application.
    2. To conduct research and analytics to provide or improve the products/services, their security, and service quality; o To facilitate transactions or report on these transactions;
    3. To facilitate the transactions
    4. To facilitate the Partner’s requirements, instructions, or requests received from end users and Partners about the products; o To process these requests.
    5. To update Partner on updates to the products/services and their terms and conditions, including the terms and conditions of the Application.
    6. To confirm identity and give the Partner items
    7. To conduct credit checks, screens, and other due diligence checks as the Company may legitimately request.
    8. To build and maintain multiple risk management models and financial, regulatory, and management reporting tasks.
    9. For record-keeping and auditing purposes.
    10. To adhere to applicable laws, rules, court decisions, or regulatory directions.
    11. To enable Partners to open an account with the company or register
    12. To file a lawsuit if the Partner breaches the agreement
  • The information is gathered to help the company better understand the types of Partners and end users who visit its applications.
  • The information is gathered so that the company may better understand the behaviour of the Partner and end customer and tailor, adjust, or enhance its services as necessary.
  • The data is gathered so that the application’s end users can research and apply for the featured products.
  • The Company does not rent or sell personally identifiable information about Users to third parties. Only in the ways specified in this Privacy Policy does the Company divulge to third parties personally identifiable information about Users. The Company stores the Information in its electronic and physical databases, as well as those used by its associates, employees, auditors, and attorneys (from now on referred to as “Authorised Personnel”).
  • But it is made clear here that:
    1. To safeguard the information gathered by the Company and stop illegal access from outside parties, reasonable safety practices are enabled on the Application (and the Company Application is encrypted), the electronic databases, and the physical databases.
    2. The Authorised Personnel will only be given access to the data when they truly need it, and they will be responsible for keeping it confidential.
    3. The Information shall be used only for the purposes outlined in Section 2 of this Privacy Statement.
  • Unless the ownership of the Company changes, the Company merges with another company, or the Company forms a joint venture with another party; or the Company is required to do so by law, in connection with any legal proceedings, and to defend our legal rights, the Company will not divulge the personal information of Users to third parties without User consent
  • The Company does not intentionally collect sensitive personal information from anyone under 18.
  • If a Partner wants a copy of their personal information, wants it updated or deleted, intends to withdraw their consent to have it published, or has a complaint about the Company’s application, they should get in touch with the Company’s grievance officer, Mr Ankit Srivastava, by sending an email or text message to [email protected] (+91-99116639) with the subject “Escalation The Company shall, with the Partner’s cooperation, assist the person seeking the information in promptly resolving their complaint or request after satisfactorily verifying their credentials. Further, it is made clear that the Company shall, in its sole discretion, have the right to disable, restrict, or block such Partner’s registration or access to the Application if the Partner withdraws their consent to publish their Information or makes a request of the kind mentioned above in the manner described above. When a User visits the Application, the Company may engage a third-party advertising company to show commercials, or the Company may offer third-party financial products on the Application. The End-User or Partner may be referred to the aforementioned third-party website or application when they apply for such products. To show the User advertisements for goods and services they might be interested in, these businesses and third parties may use information about the User’s visit to the Application, including but not limited to the User’s name, address, email address, telephone number, or sensitive personal information. The websites of the advertiser or a third party may be linked to this advertising as well. COMPANY, at this moment, DISCLAIMS ALL WARRANTIES AND LIABILITY concerning THE PRIVACY SAFEGUARDS OF SUCH WEBSITES OR APPLICATIONS, THE ACCURACY OR AUTHENTICITY OF THE DATA CONTAINED IN SUCH WEBSITES OR THE ADVERTISEMENTS. USERS ARE ADVISED TO REFER TO THE PRIVACY POLICIES AND TERMS OF USE OF SUCH WEBSITES, AND EX. It is at this moment made clear that using the application or visiting the website is contingent upon the user accepting this privacy policy and the terms of use. THE USER IS REQUIRED TO LEAVE/STOP USING THE APPLICATION IMMEDIATELY IF THE USER DISAGREES WITH PROVIDING SUCH ACCEPTANCE. USER ACCEPTANCE OF THE PRIVACY POLICY AND TERMS OF USE SHALL BE DEEMED BY USER’S ACT OF USING OR VISITING THE APPLICATION.
  • The Company maintains the right to update or modify this Privacy Policy in its entirety or any particular section, and such update or modification shall (unless otherwise specified) take effect as of the day it is posted on the Application. However, Users are encouraged and counselled periodically check the Privacy Policy section to see if any updates or modifications have been made.
  • Despite taking the necessary precautions to ensure the security and protection of the Application, the Company shall not be held liable for any security breach or the disclosure of personal data caused by events beyond its reasonable control, such as hacking, social engineering, cyberterrorism, espionage by third parties, or any unavoidable circumstances such as sabotage, fire, flood, explosion, acts of God, civil unrest, strikes or other forms of industrial action, riots, or insurrection.